TB
Tiny B
1 reviews | Active since Apr 2017
06 May 2022, 09:39
***** & Worst Service for Payouts
Metropolitan has the worst service! My dad has been waiting for his savings payout for 6 days. Everyday its a different story followed by smses with lies about when the payout will be made, some sms say 48hrs and some 24hrs. This inconvenience has made my dad miss work this entire week and that’s money he cannot afford to lose. My advise, take your money to Old Mutual or Alexander Forbes as they give you facts, and send you a POP before you even receive your money. Metropolitan employees that we have dealt with are a bunch of lies who do not care about how their lies affect a person’s livelihood.
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Metropolitan Life's replyOfficial
06 May 2022, 10:33Dear Tiny
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays your father have encountered with the savings payout. We apologize for the poor service experienced so far. This is certainly not the type of experience we want our clients to have.
Unfortunately your post did not contain sufficient information to trace the policy number.
One of our Client Care Assessors will be in contact with you to obtain more information to trace a policy number and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays your father have encountered with the savings payout. We apologize for the poor service experienced so far. This is certainly not the type of experience we want our clients to have.
Unfortunately your post did not contain sufficient information to trace the policy number.
One of our Client Care Assessors will be in contact with you to obtain more information to trace a policy number and assist.
Regards
Client Care Team
Metropolitan Life's reply06 May 2022, 10:33
Official
Dear Tiny
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays your father have encountered with the savings payout. We apologize for the poor service experienced so far. This is certainly not the type of experience we want our clients to have.
Unfortunately your post did not contain sufficient information to trace the policy number.
One of our Client Care Assessors will be in contact with you to obtain more information to trace a policy number and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays your father have encountered with the savings payout. We apologize for the poor service experienced so far. This is certainly not the type of experience we want our clients to have.
Unfortunately your post did not contain sufficient information to trace the policy number.
One of our Client Care Assessors will be in contact with you to obtain more information to trace a policy number and assist.
Regards
Client Care Team