NS
Nombulelo S

1 reviews | Active since Oct 2017

13 Mar 2023, 13:14

Lenghty process to get assisted

I have sent an email wanting to cancel my life cover with the company and im told i should send a cancellation letter to them. how and where will i get such the cover that i took last year the life cover one is not working for me and what was sold to me was not what i wanted.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply13 Mar 2023, 13:54
Official
Dear Nombulelo

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret to learn that you have struggled to cancel your life cover plan.

One of our Escalation Specialists will investigate and revert back to you directly as soon as possible.

Regards

Client Care Team.