lapsed policy

Metropolitan stopped debiting my policy without my knowledge ,and the funds were always in my account, was only notified today 07/11/22 after 10 months that my policy lapsed , i dont understand such a big company stopped debiting and were unable to notify me atleast after 3 months that money is not going through , been with metropiltan for over 10 years , why all of sudden my debit orders stops without me knowledge ,,nothing has changed my account number is still the same,same employer, same cell phone number, same marital status i need my policy to be reinstated with immediate effect