Lacking of communication I sent my claims on the 14th of August 2025 until now there is no update,communication with me as a client,I have to keep on calling them for the process,even their way of receiving the claims is very poor, you send a claims docu

Lacking of communication I sent my claims on the 14th of August 2025 until now there is no update,communication with me as a client,I have to keep on calling them for the process,even their way of receiving the claims is very poor, you send a claims documents so after +/_ 7 hours you call them to check the process of your claim they said its not coming through yet,how after a full day?sometimes they found the claim documents but no one who open the claim thats lead us as a client to wait for so long becous of this negligent.no claim department who call me or email me for the updates regarding my claims it's look like they don't care about their client.from 14 August until today it's a bit longer without getting an update as a client.