FM
Fikile M

1 reviews | Active since Jun 2025

24 Jul 2025, 20:22

Lack of assistance

Re: Beneficiary Nomination Revision I sent a form requesting that my beneficiary be changed in March and to date I have never received any update regarding. I sent several emails following up but they have not yielded any results

Please advise..

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply24 Jul 2025, 21:35
Official
Dear Fikile

 We acknowledge receipt of your complaint on HelloPeter.
 
 We strive to provide the best service to all our clients and regret the difficulties you have encountered with your beneficiary nomination request

One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
 
 Regards
 Metropolitan Client Care Team