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Barry B

1 reviews | Active since Dec 2025

02 Dec 2025, 08:48

I’ve had enough of Metropolitan Life

I’ve had enough of Metropolitan Life. In my experience, their service has been terrible and it feels like they have zero regard for their clients. After getting nowhere with them, I’m taking my complaint to the Ombudsman. In my view, this is the worst insurance company I’ve ever dealt with. ***

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply03 Dec 2025, 08:31
Official
 
Dear Barry 

 We acknowledge receipt of your complaint on HelloPeter.
 
 We always strive to serve all our clients well and regret reading that you have had a poor service experience.

One of our Escalation Specialists will be in contact soon to obtain more information, so that we can see how we can be of assistance.
 
 Regards
 
 Client Care Team 
BB
Barry B's update03 Dec 2025, 08:59
Reviewer Update
Good day Metropolitan Life could you be so king as to get one of your managers to call me in regards to this matter as I am sick and tired of been mess around by a computer. Please call me on ***.
Metropolitan Life
Metropolitan Life's reply03 Dec 2025, 09:02
Official
Dear Barry

Thank you for your additional comments.

Our Escalation specialist will give you a call.  Please also look out for the email we sent to you.

Regards

Client Care Team