I've been waiting fo...

Item: Metropolitan Life
Rating: 3
Author: Sikelela M

I've been waiting for my refund since last week no one is bothering about calling and explain to me when I will get the refund

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Replies (1)

Metropolitan Life's replyOfficial

19 Nov 2025, 11:16

Dear Sikilela

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.

One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.

Regards

Client Care Team

Metropolitan Life's reply19 Nov 2025, 11:16

Official

Dear Sikilela

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.

One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.

Regards

Client Care Team