LM
Lerato M

1 reviews | Active since Oct 2020

13 Oct 2020, 09:18

ITS ALL ****

It has come to my attention of some "shady" business happening at Metropolitan life with regard to funeral policies by financial advisors that call over telesales. my policy has been changing( without my consent), been made to pay ridiculous premiums, **** policies in my name(banking detail) every year i get a call from these " financial advisor on policy review yet this ALWAYS results in amendment of my policies not as per my desires! this has to stop! maybe this is to reach target but it is taking away money from us valuable clients who needs these products. i am cancelling this i have had had enough of this over the 5/6 year period

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply13 Oct 2020, 09:59
Official
Dear Client

we acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far and any inconvenience caused. 

Kind Regards
Yours Sincerely

Client Care Team