TM
Thulani M
1 reviews | Active since Feb 2019
15 Dec 2020, 12:54
Irresponsible lairs
Useless bunch of lairs that use, ‘I don’t know’ in every sentence. Friday I submitted a claim and guess what?HQ did not receive the claim and I know this because I had to personally scan and email these documents this morning 14/12.
After sending these docs to to HQ, thy fail to acknowledge receipt of documents. Then i called the brunch and guess what?they did submit the documents to HQ Monday but I just sent HQ all my docs coz they don’t have a claim for me.
The fundal is Monday, tomorrow is a holiday. What do I do??
Metropolitan this is not on....
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Metropolitan Life's replyOfficial
15 Dec 2020, 13:05Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
Metropolitan Life's reply15 Dec 2020, 13:05
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care