SL
Siyabonga L
1 reviews | Active since Mar 2026
17 Mar 2026, 14:42
Investments satisfaction zero out 10
Not satisfied to wait for weeks just to get a detailed statement
Going rounds and rounds with endless explanations Funds not accumulated on investment account
This shows they aren’t ready to handle investments ,how do you expect customers to track savings goal ?
Not happy
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
17 Mar 2026, 14:52Dear Siyabonga
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
Metropolitan Life's reply17 Mar 2026, 14:52
Official
Dear Siyabonga
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of your disappointment with our service offering.
One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.
Regards
Client Care Team