TM
Tumi M
1 reviews | Active since Aug 2019
18 Apr 2023, 09:59
Investment payout not paid
My mom has been paying towards a savings account in Metropolitan for the past eight years. Her premium was R130 and upon surrendering the policy, she got a payout of one hundred and twenty rands only (R120) I have exhausted all avenues within the organisation in trying to at least get Metropolitan to pay back my mom equivalent to capital Kindly assist
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Metropolitan Life's replyOfficial
18 Apr 2023, 16:44Dear Tumi
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have reportedly encountered difficulties with your enquiry.
Regrettably your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information and permission from the policy owner for us to provide you with feedback on the above matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have reportedly encountered difficulties with your enquiry.
Regrettably your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information and permission from the policy owner for us to provide you with feedback on the above matter.
Regards
Client Care Team
Metropolitan Life's reply18 Apr 2023, 16:44
Official
Dear Tumi
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have reportedly encountered difficulties with your enquiry.
Regrettably your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information and permission from the policy owner for us to provide you with feedback on the above matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read that you have reportedly encountered difficulties with your enquiry.
Regrettably your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you directly to obtain more information and permission from the policy owner for us to provide you with feedback on the above matter.
Regards
Client Care Team