ME
Mapulane E
1 reviews | Active since Oct 2023
17 Nov 2023, 07:13
Investment
Good morning I need help my father had investment for 30 years there in Metropolitan and on 1 November 2023 it matured. I clarity that is it possible to invest money for 30 years and then at the end you get R29 500.How could my father receive that money without signing anything because at first they said the is no way my father will receive that money without signing for it first how did they know that my father is still alive. Please intervene is it possible to receive R29500 when you invested for 30 years and they deduct R500 oer month
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Metropolitan Life's replyOfficial
17 Nov 2023, 11:37Dear Mapulane
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply17 Nov 2023, 11:37
Official
Dear Mapulane
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team