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Zamagcwabe M

1 reviews | Active since Sept 2020

07 Oct 2020, 05:44

Investment

The customer service at metropolitan life is very sickening so the only time I will get any response from them is after writing a review about them. I'm really fed up they have no sense of urgency what so ever.

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Replies (5)
Metropolitan Life
Metropolitan Life's reply07 Oct 2020, 08:45
Official
Dear Zamagcwabe,   Thank you for sharing your  service experience with us.  
We will be in contact for more information on your investment plan.  Regrettably  we are only able to trace a funeral plan with Metropolitan  which your cannot surrender.    
Regards:  Client Care  
ZM
Zamagcwabe M's update07 Oct 2020, 08:48
Reviewer Update
That is ridiculous I have an investment of which I'm paying 560 every month. I filled in the surrender form and haven't received any response.
ZM
Zamagcwabe M's update07 Oct 2020, 08:49
Reviewer Update
I have proof I on my payslip
ZM
Zamagcwabe M's update07 Oct 2020, 08:52
Reviewer Update
You guys are very unprofessional I have a funeral cover, hospital plan, and an investment with metropolitan life.
Metropolitan Life
Metropolitan Life's reply07 Oct 2020, 11:07
Official
Dear Zamagwabe

Thank you for our additional comments - the content is noted.

We have responded directly to you via email.

We trust that the complaint is resolved to your satisfaction.

Regards

Client Care Team