1 reviews | Active since Dec 2020
Insurance
I'm truly disappointed with this insurance company, in 2015 I was approached by one of the consultants, to open a funeral policy for my family, to my surprise every time I added a family member as a beneficiary a new policy was being opened in my name I ended up paying for 3 policies under my name, which is really frustrating and I believe was truly *********.
with that said I was frustrated the amount of money being milked from me in this economy.
at this point I have cancelled all theses policies last month only to realize that they have deducted money this month. after clear emails were sent to council Policies.
I had so much confidence on this insurance company but unfortunately, this was just the worst experience ever.
We acknowledge receipt of your complaint on Hellopeter.
We always strive to serve all our clients well and regret reading of your difficulties with your policies.
We are always striving to meet our clients' needs and continue to develop various products to cater for their ever-evolving financial needs. Therefore it is important to review one's profile with a financial adviser on a regular basis. Doing this will ensure you have adequate cover and avoid duplication within your insurance portfolio.
Please also note that due to closing dates for compilation of magnetic tapes at our end and closing dates at the employers' end to run these tapes on their next payroll run, it may take about two months to start/stop or change a deduction being collected by Stop Order mode of payment.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on Hellopeter.
We always strive to serve all our clients well and regret reading of your difficulties with your policies.
We are always striving to meet our clients' needs and continue to develop various products to cater for their ever-evolving financial needs. Therefore it is important to review one's profile with a financial adviser on a regular basis. Doing this will ensure you have adequate cover and avoid duplication within your insurance portfolio.
Please also note that due to closing dates for compilation of magnetic tapes at our end and closing dates at the employers' end to run these tapes on their next payroll run, it may take about two months to start/stop or change a deduction being collected by Stop Order mode of payment.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team