OM
Omphile M
1 reviews | Active since Sept 2024
03 Sept 2024, 10:49
Insurance *****
Metropolitan opened a policy for me for me without my consent and insured people that I don’t know and are not related to me. I submitted a complaint and asked for my money to be refunded they have ignored my complaint. Insurance *** which deducts R502.00 from my Persal
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Metropolitan Life's replyOfficial
03 Sept 2024, 13:02Dear Omphile
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered an unauthorized deduction.
This matter has been referred to our Forensics team to investigate the ***** allegation.
One of our Escalation Specialists will liaise with our Forensics team and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered an unauthorized deduction.
This matter has been referred to our Forensics team to investigate the ***** allegation.
One of our Escalation Specialists will liaise with our Forensics team and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply03 Sept 2024, 13:02
Official
Dear Omphile
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered an unauthorized deduction.
This matter has been referred to our Forensics team to investigate the ***** allegation.
One of our Escalation Specialists will liaise with our Forensics team and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered an unauthorized deduction.
This matter has been referred to our Forensics team to investigate the ***** allegation.
One of our Escalation Specialists will liaise with our Forensics team and revert back to you as soon as possible.
Regards
Client Care Team