DR
Dumisa R

1 reviews | Active since Oct 2009

04 Oct 2022, 12:36

Insurance claim complaint finally resolved.

I had a complaint on a claim. I raised the complaint with the Ombudsman and put it here on Hello Peter. Metropolitan managed to resolve the complaint on the claim and acknowledged their error. I am happy now that the issue is resolved.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply04 Oct 2022, 12:51
Official
Dear Dumisa
 
Thank you for taking the time to show your appreciation and to share your positive customer service experience with us.

We value your feedback and pleased that we could assist you. What matters to you, matters to us.

Regards

Client Care Team