AM
Anele M
1 reviews | Active since Mar 2009
12 Jul 2021, 12:17
Information not updated
I recently received correspondence relating to my cover and noted it was reflecting incorrect information. The have removed my daughter from my funeral cover and still have my ex husband as the main beneficiary even though i asked to have him removed and was advised this was done in 2020. I have been paying the premium for him all this time ??
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Metropolitan Life's replyOfficial
12 Jul 2021, 19:07Dear Anele
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you are dissatisfied with our service.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you are dissatisfied with our service.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team
Metropolitan Life's reply12 Jul 2021, 19:07
Official
Dear Anele
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you are dissatisfied with our service.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you are dissatisfied with our service.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team