LD
Lebogane D
1 reviews | Active since Nov 2020
03 Jun 2021, 09:49
Inefficient
Unprofessional and inconsistent. How are you supposed to wait for an agent who opened your policy to call back in order for you to make changes on your own policy . We waited for 2 weeks and still no call. Cancelled the policy with Immediate effect.
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Replies (1)
Metropolitan Life's replyOfficial
03 Jun 2021, 13:32Dear Lebogane
We acknowledge receipt of your complaint on HelloPeter.
Regrettably your post did not contain the policy number your review is about so that we may investigate and revert back to you.
One of our Client Care Assessors will contact you shortly for more information to trace the policy and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
Regrettably your post did not contain the policy number your review is about so that we may investigate and revert back to you.
One of our Client Care Assessors will contact you shortly for more information to trace the policy and assist.
Regards
Client Care Team
Metropolitan Life's reply03 Jun 2021, 13:32
Official
Dear Lebogane
We acknowledge receipt of your complaint on HelloPeter.
Regrettably your post did not contain the policy number your review is about so that we may investigate and revert back to you.
One of our Client Care Assessors will contact you shortly for more information to trace the policy and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
Regrettably your post did not contain the policy number your review is about so that we may investigate and revert back to you.
One of our Client Care Assessors will contact you shortly for more information to trace the policy and assist.
Regards
Client Care Team