KR
Katlego R
1 reviews | Active since Sept 2024
11 Aug 2025, 14:49
Incorrect capturing
I was going through my funeral policy and I realised that my grandmothers date of birth was captured incorrectly.
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Replies (1)
Metropolitan Life's replyOfficial
12 Aug 2025, 08:49 Dear Katlego
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the details that were incorrectly captured.
One of our Escalation Specialists will investigate your complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the details that were incorrectly captured.
One of our Escalation Specialists will investigate your complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply12 Aug 2025, 08:49
Official
Dear Katlego
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the details that were incorrectly captured.
One of our Escalation Specialists will investigate your complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the details that were incorrectly captured.
One of our Escalation Specialists will investigate your complaint and revert back to you as soon as possible.
Regards
Client Care Team