1 reviews | Active since Sept 2014
*********** *******!!
This company is despicable!!! First one of their employees stole my details and opened up policies in my name that gor deducted from my payslip monthly. When I finally saw this and went to query it at the office in George! I was told someone is going to investigate the matter as it's a ********** case.
I have been going back to the office bi-weekly to absolutely no help!! The manager of the branch- Thomas, is a useless man who has no sense of customer services!! Each and every single week he has a different reason why they have no update for me! He keeps saying people are on leave? Is the work done manually, is there no handover when people are off!!
I just want my money you stole from me, I don't care what happens in the background!!! It's been months!!! You're so quick to take people's money, but when you **********ly take our money now it's a hassle!!!
I want action on this matter!! I want my money back! I will go to the ombudsman on this matter if I have to!! If you already fired the perpetrator and know he commited the crimes why is it a struggle to get my money back!!!!
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
Unfortunately your post did not contain sufficient information to trace the policy number you refer to in your complaint. One of our Client Care Assessors will be in contact with you to trace the policy number.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
Unfortunately your post did not contain sufficient information to trace the policy number you refer to in your complaint. One of our Client Care Assessors will be in contact with you to trace the policy number.
Regards Client Care Team
