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mandla M
1 reviews | Active since Dec 2019
09 Aug 2022, 17:15
*********** METROPOLITAN ADVISOR
So disappointed with one of metropolitan financial advisor His Name is Vuyo Zitha,He called me saying that he can make a offer that can reduce my monthly premium form R595 to R556 on my existing funeral cover.
But that was not the case he made me to join another funeral cover, I noticed that yesterday whe i view my payslip that now i have two policies.and It is going to have a Impact of my financies, I really want metropolitan to refund me. MANDLA MASEKO
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Metropolitan Life's replyOfficial
10 Aug 2022, 08:54Good day Mandla,
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply10 Aug 2022, 08:54
Official
Good day Mandla,
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team