*********** ,DISGUSTING AND A **** I REGRET EVER TAKING OUT POLICIES WITH METROPOLITAN LIFE

Metropolitan Life will humble you people...the heartache it has cost my family.We submitted a death claim last week Tuesday and did not receive payment upon our enquiry on Friday we were sent an SMS advising that the claim is with their FORENSIC dept for investigations. When we enquired on Monday the Consultant helping did not have any information and said normally when they do forensic it is because there is a document that they cannot find that he will have is MANAGER call us.We waited no call.Today we called and we are advised that the claim in investigated because in the past one claim was repudiated so they are investigating that but again they will have a Manager call us.I AM UTTERLY DISGUSTED BY HOW I HAVE BEEN TREATED AS A CUSTOMER.IF THIS IS THE KIND OF SERVICE YOU GIVE TO YOUR CUSTOMERS ITS SAD.NOW INSTEAD OF MOURNING THE DEATH OF MY UNCLE I HAVE TO DEAL WITH THIS.YOU DID THIS WITH MY LATE AUNT,UNCLE AND YOU ARE DOING IT WITH MY OTHER UNCLE. YOU ARE HEARTLESS AND A **** OF NOTE.