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Tell me how many months does it take to add members in my policy? Because I'm on week 2 now and there is no sign of adding new members. I emailed metropolitan last week with all my details, I gave them my ID number because I have forgotten my funeral policy number instead they tell me my policy lapsed. How could it lapse while I have been paying my monthly premiums? Can't they see in their system that it is the savings plan that lapsed not the funeral policy? yesterday I even got my policy number and emailed it to their client care but it did what it does best and ignored. Even till today there's no respond from them. This people are *********** and lack knowledge of what a client is.