1 reviews | Active since Jul 2010
Impossible to get hold of Metropolitan
I have send several e-mail to metropolitan regarding a policy. My e-mails do not get answered. I have made several telephone calls to Metropolitan. On 3 occasions I phone during the last week, holding the line for more than 20 minutes. Just to listen to music that all the operators are bussy. I have left a message to call me back on on 3 times. Still no call. To conclude I send 4 e-mails, made about 6 calls and left 3 messages. No luck!
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far. Kindly provide us with your email address in order for us to make direct contact with you.
Warm Regards
Client Care Team
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far. Kindly provide us with your email address in order for us to make direct contact with you.
Warm Regards
Client Care Team
Dear mr. Olivier
We have not received any further communication from you.
Please email us your policy details/full names & ID number as well as contact nubmer and email address at ***.
You are welcome to mark your email for attention: Aletta Clarence and refer to your Hellopeter complaint of yesterday.
We look forward to receiving your email soonest.
Regards
Client Care team
Dear mr. Olivier
We have not received any further communication from you.
Please email us your policy details/full names & ID number as well as contact nubmer and email address at ***.
You are welcome to mark your email for attention: Aletta Clarence and refer to your Hellopeter complaint of yesterday.
We look forward to receiving your email soonest.
Regards
Client Care team