MC
Margaret C
1 reviews | Active since Sept 2018
25 Apr 2023, 15:40
I'm waiting for over a month for my funds to be paid into my account
I'm waiting for over a month for my funds to be paid into my account.I have to keep on sending emails and phone no response received back from Metropolitan life
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Replies (1)Metropolitan Life's replyOfficial
26 Apr 2023, 10:06Dear Margaret
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing excellent service to all our clients and regret to read of the difficulties/delays you have encountered with your request. We sincerely apologize for the delays and lack of feedback you have experienced thus far.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing excellent service to all our clients and regret to read of the difficulties/delays you have encountered with your request. We sincerely apologize for the delays and lack of feedback you have experienced thus far.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply26 Apr 2023, 10:06
Official
Dear Margaret
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing excellent service to all our clients and regret to read of the difficulties/delays you have encountered with your request. We sincerely apologize for the delays and lack of feedback you have experienced thus far.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We pride ourselves on providing excellent service to all our clients and regret to read of the difficulties/delays you have encountered with your request. We sincerely apologize for the delays and lack of feedback you have experienced thus far.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
