CK
Claudell K
1 reviews | Active since Sept 2023
03 Sept 2023, 04:32
I'm trying to make a...
I'm trying to make a full surrender or make a loan on my savings policy and keep getting redirected.
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
04 Sept 2023, 11:48 Dear Claudell
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in submitting a claim.
Regrettably your post does not contain sufficient information in order for us to trace the policy you have claimed on. We tried contacting you and we were unsuccessful.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in submitting a claim.
Regrettably your post does not contain sufficient information in order for us to trace the policy you have claimed on. We tried contacting you and we were unsuccessful.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team
Metropolitan Life's reply04 Sept 2023, 11:48
Official
Dear Claudell
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in submitting a claim.
Regrettably your post does not contain sufficient information in order for us to trace the policy you have claimed on. We tried contacting you and we were unsuccessful.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in submitting a claim.
Regrettably your post does not contain sufficient information in order for us to trace the policy you have claimed on. We tried contacting you and we were unsuccessful.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team