SZ
Siyabonga Z
1 reviews | Active since Sept 2023
12 Sept 2023, 17:27
Im struggling to acc...
Im struggling to access my information on your app
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Replies (1)
Metropolitan Life's replyOfficial
13 Sept 2023, 09:10Dear Siyabonga
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We regret reading that you seem to have encountered difficulties on our WhatsApp self service Option. This could be due to personal and contact details that are not up to date on our records.
One of our escalation specialist has been trying to reach you on your telephone and email address provided, however we were unsuccessful.
Would you please be so kind as to contact our Client Services Contact Centre on ***in order for us to assist you further.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We regret reading that you seem to have encountered difficulties on our WhatsApp self service Option. This could be due to personal and contact details that are not up to date on our records.
One of our escalation specialist has been trying to reach you on your telephone and email address provided, however we were unsuccessful.
Would you please be so kind as to contact our Client Services Contact Centre on ***in order for us to assist you further.
Yours sincerely, Client Care Team
Metropolitan Life's reply13 Sept 2023, 09:10
Official
Dear Siyabonga
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We regret reading that you seem to have encountered difficulties on our WhatsApp self service Option. This could be due to personal and contact details that are not up to date on our records.
One of our escalation specialist has been trying to reach you on your telephone and email address provided, however we were unsuccessful.
Would you please be so kind as to contact our Client Services Contact Centre on ***in order for us to assist you further.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We regret reading that you seem to have encountered difficulties on our WhatsApp self service Option. This could be due to personal and contact details that are not up to date on our records.
One of our escalation specialist has been trying to reach you on your telephone and email address provided, however we were unsuccessful.
Would you please be so kind as to contact our Client Services Contact Centre on ***in order for us to assist you further.
Yours sincerely, Client Care Team