NM
Nonhlanhla M
1 reviews | Active since Sept 2018
18 Feb 2025, 19:15
I’m being ****med by Metropolitan as a pensioner
I have been trying to cancel my retirement policy with Momentum since January, my emails are going unattended, we’re approaching the end of February and I have received no communication from them.
I’m 65 years old and on pension and they won’t process my claim of ‘early’ retirement, I don’t know how it’s even considered early retirement when Im a pensioner.
It looks like tricks to ***** my money, a pensioner at that, how am I supposed to keep up with premiums when I’m unemployed?
This company is frustrating me and causing me health issues, I can’t even enjoy being on pension.
Helpful (0)
Replies (1)0
Replies (1)Metropolitan Life's replyOfficial
19 Feb 2025, 07:27 Dear Nonhlanhla Mahlangu
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your request.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
We sincerely apologize for any delays and the inconvenience experienced thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your request.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
We sincerely apologize for any delays and the inconvenience experienced thus far.
Regards
Client Care Team
Metropolitan Life's reply19 Feb 2025, 07:27
Official
Dear Nonhlanhla Mahlangu
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your request.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
We sincerely apologize for any delays and the inconvenience experienced thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your request.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
We sincerely apologize for any delays and the inconvenience experienced thus far.
Regards
Client Care Team
