kK
khathutshelo K
1 reviews | Active since May 2025
20 May 2025, 07:24
I would like to write a review about Metropolitan Life Since I am calling for third time just to update my new cell phone number as old number is no long in use and my account numbers your agent are failing to do so and all the time am login to your ap
I would like to write a review about Metropolitan Life Since I am calling for third time just to update my new cell phone number as old number is no long in use and my account numbers your agent are failing to do so and all the time am login to your app is to wasting of my time as the opt still goes to old numbers .The bad part am calling the waste my time saying is going to change.
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Replies (1)Metropolitan Life's replyOfficial
20 May 2025, 08:35Dear Khathutshelo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you struggle to access our app.
We will arrange for one of our Contact Centre's consultants to reach out to you to assist you in updating your contact and account details on record.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you struggle to access our app.
We will arrange for one of our Contact Centre's consultants to reach out to you to assist you in updating your contact and account details on record.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply20 May 2025, 08:35
Official
Dear Khathutshelo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you struggle to access our app.
We will arrange for one of our Contact Centre's consultants to reach out to you to assist you in updating your contact and account details on record.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you struggle to access our app.
We will arrange for one of our Contact Centre's consultants to reach out to you to assist you in updating your contact and account details on record.
Regards
Metropolitan Client Care Team
