TM
Tumelo M
1 reviews | Active since May 2024
24 May 2024, 15:07
I would like to writ...
I would like to write a review about Metropolitan Life I'm very disappointed about you guys since you place me on hold since I'm waiting for your response regarding my father's policy cause u only pay the money of my late father but still waiting for my late mom money even now
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Metropolitan Life's replyOfficial
24 May 2024, 15:49Dear Tumelo
We acknowledge receipt of your complaint on Hellopeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this trying time.
We regret that you have experienced delays with the processing of your late father's claim.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on Hellopeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this trying time.
We regret that you have experienced delays with the processing of your late father's claim.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information and assist you.
Regards
Client Care Team
Metropolitan Life's reply24 May 2024, 15:49
Official
Dear Tumelo
We acknowledge receipt of your complaint on Hellopeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this trying time.
We regret that you have experienced delays with the processing of your late father's claim.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on Hellopeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this trying time.
We regret that you have experienced delays with the processing of your late father's claim.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you shortly in order to obtain more information and assist you.
Regards
Client Care Team