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jabulani M

1 reviews | Active since Jul 2016

02 Aug 2022, 09:34

I woke up to a double debit

I woke up to a double debit. Called the call centre and no one is giving me explanations as to why I was debited.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply02 Aug 2022, 09:47
Official
Good day Jabulani,

We acknowledge receipt of your complaint sent through the Hellopeter platform.  We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.  One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.  
Regards Client Care Team