M
Mhlambi

1 reviews | Active since Sept 2025

23 Sept 2025, 20:56

I will never pay by ...

I will never pay by my debit order any more because they deduct me twice per one month i don't know why they do this first time since I pay metropolitan

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply25 Sept 2025, 08:54
Official
Dear Mhlambi
 
 We acknowledge receipt of your complaint.
 
 We always strive to serve all our clients well and regret reading that you have encountered an unexpected double deduction.
 
We would love to assist you.  However your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
 
 Regards
 
 Client Care Team