I was rudely approached or rather not helped at Mega City branch in Durban

Item: Metropolitan Life
Rating: 1
Author: Sindisiwe M

I was rudely approached or rather not helped at Mega City branch in Durban. A sales person dismissed me so rudely without even hearing my query.

Helpful (0)

Replies (1)

Metropolitan Life's replyOfficial

11 Jun 2025, 15:02

Dear Sindisiwe

We acknowledge receipt of your complaint on HelloPeter.

We strive to provide the best service to all our clients and regret reading that you have encountered such a poor client service experience.

One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.

Regards
Metropolitan Client Care Team

Metropolitan Life's reply11 Jun 2025, 15:02

Official

Dear Sindisiwe

We acknowledge receipt of your complaint on HelloPeter.

We strive to provide the best service to all our clients and regret reading that you have encountered such a poor client service experience.

One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.

Regards
Metropolitan Client Care Team