I was *****ed up by the company that I have given credit for long.

<p>I have been with with metropolitan life funeral policy for a very long time. After my aunt passed away that was in March 2015 I decided to increase my other aunt's policy. I didnt notice that I was being *****ed in the process. I was paying R1085 extra for a 10,000 difference. After four months that is in July I noticed that I was paying too much I called my agent and told him that I want them to stop these deductions immediately and he said unfortunately they cannot do that since it was in the middle of the month and their machine or systems were already set for deductions which was already funny for me because that's the machine and that can be sorted.</p> <p>I was told to write an email to stop that and I did in August but still the deductions went through and when I asked they apologised and said they will sort that. September same thing deductions went October again and I will send an email which they will respond only when I send several emails. I send them an email that was written by an angry person and Daniel promised to sort this out and only one month deduction that I only got. I told them that Ican keep my money as I also have a bank. I really dont know and hate their game bacause for me its time waisting. When I got my money Friday for only one month I send an email to them and not even one of them responded until today but I am not suprised. So they kept on delaying the oprocess so that they can only give me October money.</p> <p>I asked them if cant I get my money for July the first time I stopped this my angent said he is going to findout . I sent an email to Daniel and my agent Lesley niot even one of them responded. Now thy only gave me a month deduction . Metropolitan is a very respected and big company I really did not expect this from them I am very disappointed but I WANT MY MONEY, HAVE A FAMILY TO LOOK AFTER.</p>