AF
Angie F
1 reviews | Active since Apr 2011
29 Jul 2022, 07:37
I want to surrender my policy
I am very disappointed in your service. When I took out the policy I was never told that I can't surrender my policy. I want to surrender my policy and cancel it cause really this is not fair.
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Metropolitan Life's replyOfficial
29 Jul 2022, 10:11Good day Angie,
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply29 Jul 2022, 10:11
Official
Good day Angie,
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team