BM
Bongiwe M

1 reviews | Active since Mar 2020

18 Jan 2021, 12:09

I want my money

I want my investment money been waiting for years you still postponing its draining as hell to be on hold for more than 30min and cut the call.. So please keep up to your words.

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply18 Jan 2021, 13:53
Official
Dear Bongiwe

We acknowledge receipt of your complaint on HelloPeter.

We are sorry that you reached us at a busy time and appear to have experienced technical difficulty with the connection of your call.

A Client Service consultant will be contacting you shortly to provide you with the assistance you require.

Regards

Client Care Team
BM
Bongiwe M's update26 Jan 2021, 12:52
Reviewer Update
I'm still waiting for the call from Metropolitan since emails flooded after I wrote this review. Well it is what I expected. The consultant(Andrian Menagen) assign for me never called. I've sent documents days not even a single reply from Metropolitan
What a Joke!
Metropolitan Life
Metropolitan Life's reply26 Jan 2021, 14:29
Official
Dear Bongiwe.

Thank you for your additional comments.

We are working on your complaint and will be in contact soon.

Regards

Client Care Team