KD
Katlego D

1 reviews | Active since Aug 2024

30 Aug 2024, 16:44

I want my money.

Very apauling service from this company. Been working for them for over 5years. When I'm supposed to receive my money I'm being told 48 hours. As I post this review it is the 30th of August 2024 & I've been told 48 hours since the week of 19 August 2024.

I want my money. I'm also canceling all my policies with them. I'm done. Very very poor service.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Aug 2024, 18:50
Official
Dear Bradley

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret to read that you've encountered delays in receiving your funds.

Unfortunately, your post does not contain sufficient information in order to point us to the policy/policies where you've encountered these delays.

One of our Escalation Specialists will reach out to you shortly in order to obtain more information so that we can be of assistance to you.

Regards

Client Care Team