MK
Mlondolozi K

1 reviews | Active since Aug 2021

03 May 2022, 13:17

I want my deductions back from 1 till the last

Good day I had a funeral policy with Metropolitian for more than 2 years now they where deducting from payslip and I just received an sms but I know is taking deductions from Persal now I've asked them and they just said to me I must pay the premiums but I didn't have that money now I want my money they we deducting from me because it's not my problem

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply03 May 2022, 15:25
Official
Dear Mlondolozi

We acknowledge receipt of your complaint on HelloPeter.
 
We regret to learn of difficulties you have encountered with your policy premiums. 
Your post did not contain sufficient information for us to trace the policy number and assist.
 
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
 
Regards
 
Client Care Team