TK
Thando K
1 reviews | Active since Nov 2021
15 Jan 2024, 14:02
I took a hospital cash back policy in October 2022. I was admitted first in June 2022, I was then admitted last year January with the same problem and I was told that they cant pay me because I never disclose my problem with them as I took the policy afte
I regret being with these people
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Metropolitan Life's replyOfficial
15 Jan 2024, 14:13Dear Thando
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply15 Jan 2024, 14:13
Official
Dear Thando
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team