N
Nontando
1 reviews | Active since Apr 2024
02 May 2024, 04:16
I submitted the all ...
I submitted the all documents on Wednesday 24 April 2024 to claim for the funeral I have not received the money till today being 2 May 2024
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Metropolitan Life's replyOfficial
02 May 2024, 11:42Dear Nontando
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our claims process.
Regrettably your post does not contain sufficient information for us to trace the policy you have claimed on.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our claims process.
Regrettably your post does not contain sufficient information for us to trace the policy you have claimed on.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team
Metropolitan Life's reply02 May 2024, 11:42
Official
Dear Nontando
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our claims process.
Regrettably your post does not contain sufficient information for us to trace the policy you have claimed on.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our claims process.
Regrettably your post does not contain sufficient information for us to trace the policy you have claimed on.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team