Z
Zipho
1 reviews | Active since Aug 2025
12 Aug 2025, 07:22
I submitted my claim...
I submitted my claim on Thursday till today no payment only msgs I got ,tomorrow we are having funeral back home 😞
Helpful (0)
Replies (7)0
Replies (7)
Metropolitan Life's replyOfficial
12 Aug 2025, 08:39 Dear Zipho,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply12 Aug 2025, 08:39
Official
Dear Zipho,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your claim.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Z
Zipho's updateReviewer Update
12 Aug 2025, 08:42Thank you I will wait 🙏
Z
Zipho's update12 Aug 2025, 08:42
Reviewer Update
Thank you I will wait 🙏
Metropolitan Life's replyOfficial
12 Aug 2025, 13:49Thank you very much.
Kind regards
Metropolitan Client Care Team
Kind regards
Metropolitan Client Care Team
Metropolitan Life's reply12 Aug 2025, 13:49
Official
Thank you very much.
Kind regards
Metropolitan Client Care Team
Kind regards
Metropolitan Client Care Team
Z
Zipho's updateReviewer Update
12 Aug 2025, 13:52I'm glad you sorted out everything those who were supposed to help me didn't it was pillar to post until I took upon myself to complain, in future deal with your staff who are not taking their jobs seriously
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Zipho's update12 Aug 2025, 13:52
Reviewer Update
I'm glad you sorted out everything those who were supposed to help me didn't it was pillar to post until I took upon myself to complain, in future deal with your staff who are not taking their jobs seriously
Metropolitan Life's replyOfficial
12 Aug 2025, 13:58Dear Zipho
We acknowledge your feedback, thank you for taking the time to complete a Hello Peter Review. We will take it up with the relevant department.
We are glad to hear it has since been resolved.
Kind regards,
Client Care.
We acknowledge your feedback, thank you for taking the time to complete a Hello Peter Review. We will take it up with the relevant department.
We are glad to hear it has since been resolved.
Kind regards,
Client Care.
Metropolitan Life's reply12 Aug 2025, 13:58
Official
Dear Zipho
We acknowledge your feedback, thank you for taking the time to complete a Hello Peter Review. We will take it up with the relevant department.
We are glad to hear it has since been resolved.
Kind regards,
Client Care.
We acknowledge your feedback, thank you for taking the time to complete a Hello Peter Review. We will take it up with the relevant department.
We are glad to hear it has since been resolved.
Kind regards,
Client Care.
Z
Zipho's updateReviewer Update
12 Aug 2025, 14:01Thank you so much
Z
Zipho's update12 Aug 2025, 14:01
Reviewer Update
Thank you so much
Metropolitan Life's replyOfficial
12 Aug 2025, 15:11 Hi Zipho, Its a pleasure.
Kind regards
Client Care.
Kind regards
Client Care.
Metropolitan Life's reply12 Aug 2025, 15:11
Official
Hi Zipho, Its a pleasure.
Kind regards
Client Care.
Kind regards
Client Care.