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Nokuzola
1 reviews | Active since Aug 2023
10 Aug 2023, 03:16
I submitted a claim last week Saturday
I submitted a claim last week Saturday. Payout has still not been made after I was told that all is in order and payout will be done in 48hrs. I am still waiting. I never had this horrible experience. I reviewed you good initially. But this is total nonsense
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Metropolitan Life's replyOfficial
10 Aug 2023, 09:44Dear Nokuzola
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply10 Aug 2023, 09:44
Official
Dear Nokuzola
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team