NM
Nompumelelo M
1 reviews | Active since Mar 2013
04 May 2022, 13:05
I sent through an em...
I sent through an email after numerous times trying to call them for assistance on my policy, till to date no call back even though a massage came through 24hrs ago that a consultant will call me
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Replies (1)
Metropolitan Life's replyOfficial
04 May 2022, 13:23Dear Nompumelelo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply04 May 2022, 13:23
Official
Dear Nompumelelo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team