NM
Nyakalo M
1 reviews | Active since May 2024
20 May 2024, 08:46
I opened the policy ...
I opened the policy for my sister nd her kids because she doesn't work nd metropolitan debit from my account so on the 07 may I claimed because my sister's son passed on nd he was covered for R10000 even know I didn't receive payment from metropolitan nd I borrowed money from people to bury him because metropolitan didn't give me the money it's been a long time waiting for them
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Metropolitan Life's replyOfficial
20 May 2024, 11:44Dear Nyakalo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your nephew's passing. Our condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret that you have encountered delays with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your nephew's passing. Our condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret that you have encountered delays with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply20 May 2024, 11:44
Official
Dear Nyakalo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your nephew's passing. Our condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret that you have encountered delays with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your nephew's passing. Our condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret that you have encountered delays with your claim.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team