LQ
Lulama Q
1 reviews | Active since Aug 2020
09 Jun 2025, 16:25
I made a withdrawal of R1500 lastweek on Wednesday 4th June 2025 and I thought my money will in my bank account by now
I made a withdrawal of R1500 lastweek on Wednesday 4th June 2025 and I thought my money will in my bank account by now. I thought it will take only 48 hours for me to receive the money and Metropolitan did not even tell me when am going to receive it. Policy number OB***. Lulama Qupe, cell number ***.
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Metropolitan Life's replyOfficial
10 Jun 2025, 09:12Dear Lulama
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your withdrawal.
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your withdrawal.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Regards
Client Care Team
Metropolitan Life's reply10 Jun 2025, 09:12
Official
Dear Lulama
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your withdrawal.
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your withdrawal.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Regards
Client Care Team