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NONTSIKELELO THELMA TIKWAYO ntsikitt
1 reviews | Active since Nov 2023
20 Nov 2023, 14:21
I made a funeral cla...
I made a funeral claim with them and advised that the payout was 9700 but to my surprise they paid only 5000 to my bank account.
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Metropolitan Life's replyOfficial
20 Nov 2023, 14:37Dear Nontsikelelo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss in your family. Our sincere condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret reading that you have received less than expect4ed for the benefit payment of your claim.
Regrettably the post does not contain enough information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you to gather more information so that we may investigate the complaint.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss in your family. Our sincere condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret reading that you have received less than expect4ed for the benefit payment of your claim.
Regrettably the post does not contain enough information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you to gather more information so that we may investigate the complaint.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply20 Nov 2023, 14:37
Official
Dear Nontsikelelo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss in your family. Our sincere condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret reading that you have received less than expect4ed for the benefit payment of your claim.
Regrettably the post does not contain enough information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you to gather more information so that we may investigate the complaint.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss in your family. Our sincere condolences go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret reading that you have received less than expect4ed for the benefit payment of your claim.
Regrettably the post does not contain enough information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will reach out to you to gather more information so that we may investigate the complaint.
Regards
Metropolitan Client Care Team