I lost a loved one and submitted a claim at metropolitan Mthatha,I never got feedback until today

Dear Akhona

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to read about your son's passing.  Our thoughts and prayers go out to you and your family during this time of bereavement.

We always strive to serve all our clients well and regret reading that you have encountered delays with your claim.

One of our Escalation Specialists will investigate and revert back to you as soon as possible.

Regards

Client Care Team