ZQ
Zintle Q
1 reviews | Active since Mar 2020
08 Dec 2020, 11:03
I logged a query to have a partial surrender on my investment its two weeks full now I'm the one who has to do follow up they dont update me nothing and everytime I call in I have to repeat samething over and the person will promise to help me but nothing
I logged a query to have a partial surrender on my investment its two weeks full now I'm the one who has to do follow up they dont update me nothing and everytime I call in I have to repeat samething over and the person will promise to help me but nothing I'm really frustrated because I urgently need that money I was suppose to have used it last week already.
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
08 Dec 2020, 11:15Dear Zintle
Thank you for bringing this matter to our attention.
Please accept our sincere apology for any poor service received thus far.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for bringing this matter to our attention.
Please accept our sincere apology for any poor service received thus far.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply08 Dec 2020, 11:15
Official
Dear Zintle
Thank you for bringing this matter to our attention.
Please accept our sincere apology for any poor service received thus far.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for bringing this matter to our attention.
Please accept our sincere apology for any poor service received thus far.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
ZQ
Zintle Q's updateReviewer Update
08 Dec 2020, 11:24The only time I will accept your apology is when I receive an sms saying the funds are paid into my account today. Beacause I know no one will contact me you just responding to impress public
ZQ
Zintle Q's update08 Dec 2020, 11:24
Reviewer Update
The only time I will accept your apology is when I receive an sms saying the funds are paid into my account today. Beacause I know no one will contact me you just responding to impress public
Metropolitan Life's replyOfficial
08 Dec 2020, 11:32Dear Zintle
Thank you for your additional post.
We are working on the matter and will revert back to you as soon as possible
Regards
Client Care Team
Thank you for your additional post.
We are working on the matter and will revert back to you as soon as possible
Regards
Client Care Team
Metropolitan Life's reply08 Dec 2020, 11:32
Official
Dear Zintle
Thank you for your additional post.
We are working on the matter and will revert back to you as soon as possible
Regards
Client Care Team
Thank you for your additional post.
We are working on the matter and will revert back to you as soon as possible
Regards
Client Care Team