I'll NEVER trust them again..NEVER !

I app**** for CASH WITHDRAWAL from one of my two investment policies and was promised that the money will be in my bank account within \the next couple of days\".It was on Mon 04-04-2016 and today is 09-04-2016 and nothing was deposited into my account.I phoned yesterday Fri 08 and the lady has since promised to phone me back.<br> I am now asking myself