A
Azwihangwisi
1 reviews | Active since Feb 2025
11 Feb 2025, 13:27
I hv got problem wit...
I hv got problem with ur policy cz I canceled it but still deducted my money l need my money bck and l submit all information u want
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Metropolitan Life's replyOfficial
11 Feb 2025, 13:47Dear Azwihangwisi
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well an regret reading of your dissatisfaction.
Please remember that Stop Order deductions take about two months to start/change/stop.
This is because we have closing dates at our end for compilation of the magnetic tapes that are sent to your employers and closing dates at your employers' end for implementation on the next payrol run.
This being said, one of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well an regret reading of your dissatisfaction.
Please remember that Stop Order deductions take about two months to start/change/stop.
This is because we have closing dates at our end for compilation of the magnetic tapes that are sent to your employers and closing dates at your employers' end for implementation on the next payrol run.
This being said, one of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply11 Feb 2025, 13:47
Official
Dear Azwihangwisi
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well an regret reading of your dissatisfaction.
Please remember that Stop Order deductions take about two months to start/change/stop.
This is because we have closing dates at our end for compilation of the magnetic tapes that are sent to your employers and closing dates at your employers' end for implementation on the next payrol run.
This being said, one of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well an regret reading of your dissatisfaction.
Please remember that Stop Order deductions take about two months to start/change/stop.
This is because we have closing dates at our end for compilation of the magnetic tapes that are sent to your employers and closing dates at your employers' end for implementation on the next payrol run.
This being said, one of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,